Mode of delivery: Virtual workshop, instructor-led; attend from anywhere.

Workshop length: Half Day

Who should take this course: Managers, supervisors or joint work site health and safety committee members or health and safety representatives who are leading investigations.

Prerequisites: none

Workshop description: Incident investigations are a critical part of the continuous improvement process. Investigating incidents with loss or a potential of loss creates a proactive situation where an undesirable event becomes a learning experience to prevent recurrence. The course focuses on identifying the root causes of incidents to enact systems changes to prevent hazards from arising repeatedly.

Expected outcomes:

• Understand how incident investigations fit into the safety program.
• Describe an effective incident investigation program and its benefits.
• Conduct an effective incident investigation.
• Identify the direct, indirect and root causes of incidents using the information gathered.
• Recommend corrective actions to prevent recurrence.
• Compile an incident investigation report.
• Explain the importance of analyzing incident statistics and trends to assist and direct investigations.

Activities:

Use theoretical and real examples to go through the investigation process and complete a root cause analysis of an incident.