Support workers in long-term care homes need more training, says expert

October 2, 2017
CBC News

An aging expert says personal support workers in long-term care homes need better training on how to deal with stress on the job after multiple incidents of abuse surfaced in Ottawa's seniors homes. 

Adele Furrie, a board member of the Council on Aging of Ottawa, said the issue of mistreatment in long-term care facilities is a systemic problem that won't go away unless it's properly addressed.

"Their job is a very difficult one," she said. "I'm not convinced that they have the appropriate training to handle the stress."