While we realize scheduling conflicts occur, significant time, effort, and expense is required to organize courses. As soon as a course is confirmed, the policy regarding cancellation fees will apply. CCSA’s cancellation fees cover up-front course delivery expenses (e.g. booked transportation, etc.).
Course Cancellation Guidelines
- Course cancellations must be sent by email to the CCSA office (OHS@ab-ccsa.ca). CCSA will acknowledge receipt of cancellation by email. Please retain this email as it is your proof of cancellation.
- Cancellation periods indicated indicated in the Cancellation Policy are based on the course start date.
CCSA Course Cancellation
In the event that CCSA cancels a scheduled course due to unforeseen circumstances (e.g., instructor illness, inclement weather, etc.), CCSA will:
- waive cancellation fees
- reschedule the course
Course Postponement, Rescheduling and Inclement Weather
Special consideration may be given for courses where a CCSA member may be required to cancel or postpone due to severe weather and/or road conditions or states of emergency.
Waiving or making exceptions to cancellation fees for extenuating circumstances (e.g., local emergency) is at the sole discretion of the Executive Director.