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Training Policies


While we realize scheduling conflicts occur, significant time, effort, and expense is required to organize courses. As soon as a course is confirmed, the policy regarding cancellation fees will apply. CCSA’s cancellation fees cover up-front course delivery expenses (e.g. booked transportation, etc.).

Course Cancellation Guidelines

  • Course cancellations must be sent by email to the CCSA office ( CCSA will acknowledge receipt of cancellation by email. Please retain this email as it is your proof of cancellation.
  • Cancellation periods indicated indicated in the Cancellation Policy are based on the course start date.

CCSA Course Cancellation

In the event that CCSA cancels a scheduled course due to unforeseen circumstances (e.g., instructor illness, inclement weather, etc.), CCSA will:

  • waive cancellation fees
  • reschedule the course

Course Postponement, Rescheduling and Inclement Weather

Special consideration may be given for courses where a CCSA member may be required to cancel or postpone due to severe weather and/or road conditions or states of emergency.

Waiving or making exceptions to cancellation fees for extenuating circumstances (e.g., local emergency) is at the sole discretion of the Executive Director.

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