This 6-hour scheduled on-line course examines what to do after an incident at work to ensure something similar doesn’t happen again.

The first part of the course examines the theory behind incident investigation and then walks through the steps of the investigation process under the guidance of an instructor.

This second part of the course dives deeper into root cause analysis. Incident investigations cannot be successful without discovering the fundamental source of the incident: the Root Cause.

This highly interactive course provides participants with hands-on guidance to practice and hone their skills in conducting effective incident investigations and recognizing root cause. Participants will be given the opportunity to use their actual, site-specific incident investigations to determine the root cause of an incident or, if preferred, your CCSA Consultant can provide incident scenarios for you to use in this course. By the end of the course, you will view incidents through a new lens, and you’ll have important knowledge and skills to help make your workplace safe,  no matter what your role in the investigation process.