This 2-day scheduled online workshop examines what to do after an incident at work to ensure something similar doesn’t happen again. During the first part of the workshop, you will examine the theory behind incident investigation then walk through the steps of the investigation process under the guidance of an instructor. You will learn how to view incidents through a new lens, and you’ll have important knowledge and skills to help make your workplace safer, no matter what your role in the investigation process.
The second part of this workshop is designed to ensure that you are well prepared to adapt and deliver the Incident Investigation and Root Cause Analysis workshop material to suit your organizational or facility needs. To achieve this, the focus shifts to examining how to break down and present the workshop content to ensure it is relevant and useful; along with key points to introduce to your audience, a variety of industry-specific examples and proven tips for setting up the workshop exercises.
By providing a combination of instructor-led facilitation, student participation, course work, real-life Incident Investigation experience, coaching and presentation practice you will be able to demonstrate your understanding of the importance of completing effective Incident Investigations. The train-the-trainer course is designed to ensure you are proficient with the workshop content, you will have a solid understanding of the fundamentals, as well as be able to apply comprehensive and useful educational strategies to confidently present, demonstrate and coach participants to correctly perform an incident investigation focused on identifying and correcting the root cause(s) to prevent future incidents.