This 2-day scheduled online course examines what to do after an incident at work to ensure something similar doesn’t happen again. Examine the theory behind incident investigation and then walk through the steps of the investigation process under the guidance of an instructor. By the end of the course, you will view incidents through a new lens, and you’ll have important knowledge and skills to help make your workplace safer, no matter what your role in the investigation process.

The second part of this course is designed to ensure that you are well prepared to adapt and deliver the Incident Investigation coursematerial to suit your organizational or facility needs. To achieve this, we will focus on how to break down the workshop content to ensure it is relevant and useful and you will be provided with industry-specific examples, tips for setting up the workshop exercises and the key points to introduce.

By providing a combination of class-room instruction, student participation, course work, real-life Incident Investigation experience, coaching and presentation practice you will be able to demonstrate your understanding of the importance of completing effective Incident Investigations. The train-the-trainer course is designed to ensure you are proficient with the workshop content and able to apply comprehensive and useful educational strategies to confidently demonstrate how to complete and coach participants to correctly perform an Incident Investigation to identify Root Causes.