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This 2-hour scheduled online in-service will focus on determining root cause is a necessary step in the process of reducing (or eliminating) workplace incidents. Incident investigations cannot be successful without discovering the fundamental source of the incident: the Root Cause. This highly interactive in-service provides participants with hands-on guidance to practice and hone their skills in recognizing root cause.

Participants will be given the opportunity to use their actual, site-specific incident investigations to determine the root cause of an incident or, if preferred, your CCSA Consultant can provide incident scenarios for you to use in this in-service. The Root Cause Analysis In-service is an extension of the Incident Investigation Workshop and is intended for those members of your staff responsible for performing incident investigations.