What’s New This Year

2021 COR Audit Requirements

For COR Certification or Recertification audits; Documentation-only audits and Documentation + Interview audits are the two (2) audit options that will be accepted.

For COR Maintenance audits; ONLY a Documentation-only audit is required. 

This will be in effect until December 31, 2021.  Click HERE for more details. 

In an effort to continually meet our member’s needs, CCSA has decided to offer two different audit tool options for 2021:

  • 2021 CCSA  Audit Tool (Excel-Based, continues to be free of charge)
  • AuditSoft – documentation only (Software-based, associated audit licensing fee applies)

This provides members with a choice based on each organization’s individual preference and capacity.  

2021 COR Audit Registration

To register your 2021 COR audit and select the audit tool that best meets your organization’s needs, please complete the following registration.

Once your 2021 audit registration has been received, the CCSA COR Team will provide confirmation of your registration along with access to the 2021 audit tool of your choice. Important Note: if you have hired a CCSA Certified External Auditor to conduct your 2021 COR audit, please include their name and email on the audit registration form. This allows us to copy them on the registration confirmation and provide them with access to the audit tool of your choice.

If you have any questions please contact the CCSA COR Team via email (COR@ab-ccsa.ca) or via phone 780-433-5330 and we will be happy to assist you.

NOTE: If you do not receive feedback from CCSA within 2 business days, please contact the CCSA COR Team.  

Auditor Resources

This guide is intended to provide direction and information to auditors using the CCSA Audit Tool.

Written Questionnaire

In specified circumstances, CCSA can approve the use of written questionnaires in lieu of verbal interviews for COR Audits.  Before deciding to use written interview questionnaires as an alternative to verbal interviews for workers, employers and auditors should consider the following factors:

  • Does this method provide a better opportunity to gather feedback from workers than face-to-face interviews?
  • Will the workers participating have adequate reading and writing skills to complete the questionnaire?
  • Will the questionnaire respondents be able to write out a full answer, not just “yes” or “no?”

Questionnaires can only be used for up to 50% of the worker interview sample and cannot be used to gather manager and supervisor interview data.  For more information and to apply please click the application button below. 

*We strive to provide auditors with quality audit tools and resources.  If you have any issues or concerns with this new audit too, please ensure you contact the CCSA COR Team at COR@ab-ccsa.ca.

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